Maintain and coordinate calendars, schedule appointments, meetings, interviews, and virtual events while managing scheduling conflicts and reminders.
Organize internal and external meetings, prepare agendas, distribute meeting materials, and ensure all participants have the necessary information.
Answer inbound calls professionally, take detailed messages, direct inquiries appropriately, and provide exceptional customer service.
Monitor inboxes, respond to routine inquiries, prioritize communications, and draft professional correspondence on behalf of leadership.
Maintain records, organize digital files, update databases, prepare reports, and assist with various administrative projects.
Support e-commerce operations, content schedules, campaign coordination, talent/vendor communications, and other industry-related administrative tasks as needed.
Manage and update the WordPress website, upload content, keep pages and magazine sections updated, maintain basic site functionality, and help connect different platforms into WordPress.
Create simple marketing materials using Canva, produce short 30-second promotional videos, support basic content creation for marketing campaigns, and prepare visual assets for online posts and website publishing.

2+ years of Virtual Assistant, Executive Assistant, Administrative Assistant, or similar support experience.
Previous experience supporting e-commerce, media, entertainment, content creation, or digital marketing businesses.
Excellent verbal and written English communication skills with a professional phone presence.
Strong ability to manage multiple calendars, deadlines, meetings, and priorities simultaneously.
Proficiency with Microsoft Office, Google Workspace, Zoom, Calendly, and other scheduling and collaboration tools.
Strong accuracy in scheduling, record keeping, follow-ups, and administrative processes.
Preferred: Experience supporting executives, entrepreneurs, content creators, influencers, or media professionals.
Familiarity with e-commerce platforms such as Shopify, WooCommerce, or online marketplace operations.
Ability to work independently with minimal supervision.
Experience in a fast-paced, deadline-driven environment.

Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO.
Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
Career growth and development opportunities.

Virtual Assistant

Key skills