Key skills
CommunicationTime Management
About this role
Role Overview
- Support the organization’s compliance with HIPAA and other applicable privacy regulations
- Triage incoming privacy incidents, document details, and escalate appropriately based on established procedures
- Provide support on routine privacy investigations, including documentation and follow-up activities
- Monitor and manage the Privacy Office inbox, ensuring timely responses and routing of inquiries
- Assist in privacy risk assessments and tracking remediation efforts
- Support the development and delivery of privacy training and awareness initiatives
- Collaborate with Compliance and other stakeholders on privacy communications, including newsletters, campaigns, and awareness activities
- Support the implementation and maintenance of privacy policies, procedures, and controls
- Assist with audits, regulatory inquiries, and reporting requirements
- Maintain accurate documentation related to incidents, training, and compliance activities
Requirements
- A strong foundation in healthcare privacy, compliance, and privacy operations.
- A bachelor’s degree in Healthcare Administration, Business, Paralegal Studies, or a related field, or equivalent experience.
- At least two years of experience in healthcare privacy, compliance, or a related role.
- Foundational knowledge of HIPAA and experience supporting privacy incidents, investigations, training, or awareness activities.
- Strong organizational, analytical, documentation, and communication skills.
- Sound judgment, discretion, and the ability to manage sensitive information responsibly.
- Attention to detail, effective time management, and the ability to prioritize competing tasks.
- A collaborative mindset and the ability to support cross-functional privacy initiatives across Zelis.
- A willingness to learn, grow, and continue developing within the privacy function.
- Preferred candidates may also bring: Experience in a healthcare, payer, or health technology environment.
- Relevant privacy certifications or progress toward certification, such as CHPC, CHPS, or CIPP/US.
- Exposure to additional privacy laws and frameworks, such as CCPA.
Benefits
- 401k plan with employer match
- Flexible paid time off
- Holidays
- Parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage