Technology Product Owner

Role Overview

• Serve as the primary owner for technical capabilities, enablers, and system health items in the product backlog
• Collaborate with Business Product Owners, business operations, and stakeholders to translate business needs into robust, scalable, and sustainable technical solutions
• Ensure technical priorities—such as modernization, refactoring, resiliency, performance, security, data quality, technical debt remediation, and architectural runway—are represented in backlog prioritization and delivery planning
• Partner with business stakeholders to negotiate and balance the allocation of delivery capacity between business-driven features and technical initiatives
• Lead the preparation and refinement of technical user stories and acceptance criteria, ensuring readiness for engineering teams
• Participate in feature refinement, sprint planning, and PI Planning to ensure technical work is well understood, estimated, and scheduled
• Monitor and report on key technical metrics, including technical debt, system performance, version compliance, and platform stability
• Work closely with engineering, architecture, data analytics, and vendor partners to deliver high-quality technical solutions and integrations
• Maintain compliance with Humana’s technology lifecycle management (TLM) policies, including timely upgrades, version certification, and end-of-life remediation
• Support the development and execution of risk management strategies related to technical obsolescence, security vulnerabilities, and lifecycle policy compliance
• Facilitate technical workboard reviews and prioritization sessions, ensuring timely delivery of technical enhancements and remediation activities
• Collaborate on continuous improvement initiatives by incorporating feedback from retrospectives and leveraging best practices in claims platform architecture and technical operations
• Support documentation and knowledge sharing for technology lifecycle processes, remediation playbooks, and technical validation criteria

Requirements

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field
• 3+ years of experience in technology, technical product ownership, or engineering leadership roles
• 1+ years' experience leading technology modernization, system upgrades, or platform lifecycle initiatives in a complex enterprise environment
• 1+ years' experience with agile methodologies (e.g., Scrum, SAFe) and technical backlog management tools (e.g., Azure DevOps, Jira)
• Proven ability to communicate complex technical topics to both technical and non-technical audiences
• 1+ years' experience managing technical debt, system integrations, and compliance with technology lifecycle or currency standards

Tech Stack

• Azure

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Paid time off, company and personal holidays
• Volunteer time off
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance