About this role
Role Overview
- Pharmacy finance handles outbound member calls related to billing inquiries, credit card declines, payment plans, check by phone payments, and outstanding balances on accounts.
- Addressing customer needs which may include complex financial questions, resolve issues, and educate members.
- Recording details of inquiries, comments or complaints, transactions or interactions and acts in accordance to it.
- Process Part B claims for PDP members.
- Advanced unresolved and pending customer grievances.
- Will work under close guidance and within established practices and guidelines with minimal opportunity for deviation.
- Perform responsibilities associated with accounts payable processing and reporting.
Requirements
- Must have an active license with the Board of Pharmacy in the appropriate state.
- National Certification, PTCB CphT
- 1 year finance experience
- Must reside in AZ or TX
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance