Collaborate with multiple Account Executives managing existing customers and prospects, owning technical sales efforts within your accounts.
Conduct extensive discovery to understand customer's business objectives, use cases, workflows and architecture to effectively position the Puppet portfolio, highlighting solutions that align to their desired outcomes.
Customize and conduct presentations, demos, workshops, technical service plans and proof of concept (POC) trials connecting Puppet capabilities to customer business objectives and business value in a way that demonstrates significant ROI and blocks competitors.
Retain a competent level of knowledge and technical hands-on experience across Puppet's products, solutions and sales proposition.
Act as a liaison and internal champion for the customer within Puppet, collaborating with Marketing, Product, Support and Professional Services.
Educate customers on the value proposition Puppet provides, and assist the customer to quantify that value at the technical, project, and LOB level.
Collaborate with customers to adopt or improve their configuration management process, implementing best practices and leveraging the capabilities of Puppet to expand their use cases.

3+ years proven experience in customer facing role (preferably pre-sales).
Experience engaging with executive stakeholders, solution architects, and extended program teams.
Solid verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels.
Knowledge in at least some of these technical areas:
Infrastructure Automation
Puppet, Ansible, Chef, Salt…
Development and Scripting
Ruby, Python, Javascript, PowerShell, Bash…
Unix, Linux or Windows System Administration
Azure, AWS or Google Cloud experience
Knowledge of cloud resources, deployments, etc…
DevOps tools and practices:
Git-based version control (GitHub, Gitlab, Azure DevOps, Bitbucket…)
CI/CD tooling (Jenkins, GitHub Actions, Gitlab CI…)
Containers (Docker, Podman, Kubernetes, OpenShift…)
Public and Private Clouds (AWS, Azure, GCP, VMware)

Senior Sales Engineer – Puppet

Key skills