Sales Enablement, SDR

Role Overview

• Own the SDR Onboarding Program
• Redesign and run the quarterly onboarding program for each incoming cohort of new SDRs
• Build tracks that go beyond systems training — sales methodology, professional fundamentals, cold calling philosophy, email craft, and multi-product qualification basics
• Create resources SDRs will actually use on cold calls
• Design the program so it can run without you
• Build the Continuous Enablement Infrastructure
• Develop segment-transition programs ("SDR 201") for reps moving from SMB to Mid-Market and Enterprise
• Build and maintain multi-product readiness tracks for procurement, treasury, and AP personas
• Run targeted enablement sessions based on real field data
• Create lasting behavior change, not event-based spikes
• Bring creativity to incentives and performance pushes
• Build Coaching Infrastructure for Managers
• Translate SDR metrics into coachable behaviors
• Develop tooling and frameworks for managers
• Build mechanisms to identify and spread what top performers are doing
• Partner with Sales Ops and the data team for measurement infrastructure
• Own AI and Systems Enablement
• Build the first structured AI enablement program for the SDR team
• Surface and amplify the AI and tooling innovation already happening in the field
• Run tool proficiency programs
• Work cross-functionally with Sales Ops and the growth team
• Translate Organizational Priorities into Field Tactics
• Serve as the bridge between leadership priorities and SDR operations
• Own the SDR segment at the All Hands
• Partner with SDR leadership on the strategic program roadmap

Requirements

• SDR craft credibility is non-negotiable.
• You build programs that outlast the launch.
• You diagnose behavior, not just metrics.
• You're a builder, not just a user.
• You translate organizational priorities into field-ready tactics.
• You improve things that don't need to be fixed.
• High agency and low analysis paralysis.
• You can create energy with smart incentives.

Benefits

• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Employee Assistance Program and virtual care through Lumino Health
• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option