Clinical Director

Role Overview

• Supervise and support 4-6 Clinical Supervisors and counselors in service of enhancing clinical quality across the market.
• Partner closely with State Directors and cross departmental leads to steward the organization's mission and develop and meet clinical goals and objectives.
• Regularly provide clinical training to clinical supervisors and staff.
• Oversee the clinical supervision process and ensure standardization throughout the region.
• Coach clinical staff on managing complex cases, improving their independent, clinical skills and adhering to clinical policies and procedures
• Provide quality checks/audits and assure compliance with regulatory requirements.
• Assist with curriculum design and program development.
• Accountable for clinical outcomes and related KPIs in assigned region and for optimizing clinical KPIs.
• Cultivate a positive team environment where our mission and values come to life.
• Assist operational management to recruit 'A players' into every role, based on a deep understanding of the target profile and our values/culture (in collaboration with the State Director and Talent Acquisition team).
• Support employees' professional development through goal setting, coaching and feedback
• and connect professional development to improved organizational performance.
• Ensure our policies and procedures are rigorously and consistently implemented.
• Address quarterly chart review trends and provide additional training/support, as needed, to ensure clinical documentation meets internal and external expectations
• Address feedback from members or other stakeholders.
• Help identify locations of where a Groups office, clinical model, and services would be successful while helping to identify key drivers that made those locations a key success.
• Build state and regional referral networks on Groups behalf, and connect Groups to key networks, other providers, insurers, and influencers.
• Evaluate and recommend alternative and experimental service models for operating in appropriate markets.
• Travel within your region as you evaluate local areas and consult with the wider leadership team.
• Keep the organization connected with appropriate circles such as county board meetings, advisory board meetings, etc., and represent Groups as a respected, positive presence in the community.
• Be an integral part of expansion in new states and markets working closely with State Directors.
• Ability to work remotely with regular and required travel to offices.
• Performs other duties as assigned.

Requirements

• Master's Degree in the Behavioral Health field (Psychology, Counseling, or similar field)
• (2+) years of full-time behavioral health experience and Licensed at the Independent level as an LPC, LMHC, LMFT or LCSW and a master’s degree in a related field
• At least 3 years clinical supervisory experience in addiction or other areas of behavioral health, at high-quality, reputable organizations
• Knowledge of the local market and the addiction space – other treatment providers, local stakeholders, community organizations, etc.
• Proven management experience leading people and teams, with the ability to work with everyone from senior managers to physicians to entry-level employees
• Experience hiring top talent, ideally across both clinical and non-clinical roles
• Excellent communication skills. You know how to manage communication effectively across a large, dispersed team, and are comfortable representing the organization to external audiences
• Some exposure to operations, and an appreciation of what it takes to run a medical practice at scale
• Experience with a multi-site healthcare services organization strongly preferred
• Strong interpersonal skills: you engage people in a caring, authentic way; you know how to give thoughtful, actionable feedback; you know how to influence people and get the best out of them.
• Highly organized, able to multitask, and easily adapts and responds to change.
• Strong IT skills including Google Apps and eClinicalWorks preferred
• Ability to work remotely and independently with strong time management
• Must have a valid driver’s license, clean driving record and own transportation to travel to multiple offices
• The ability to travel up to 50% of your time (rarely overnight)
• you will not be sitting at a desk 5 days a week.