Support day-to-day administration of customer relationship (CRM) and enablement platforms, content libraries, reporting, and programme coordination activities.
Focus on maintaining systems, supporting internal processes, and assisting with data collection and analysis.
Collect usage data from enablement platforms and supporting systems.
Maintain spreadsheets, trackers, and dashboards used for internal reporting.
Assist with basic analysis of content usage, training completion, and platform adoption metrics.
Prepare standard reports and summaries for internal review.

Currently studying a degree in Business, Marketing, Operations, Data, or a related field.
No prior professional experience required, full training is provided.
Experience using digital tools for coursework or projects is beneficial.
Clear written and verbal communication skills.
Strong attention to detail and organisational skills.
Ability to follow defined processes and documentation standards.
Comfortable working with data, spreadsheets, and structured information.
Professional, reliable, and respectful of confidentiality.

Competitive salary and rewards package.
Competitive benefits and annual leave offering, allowing for work-life balance.
A vibrant, welcoming & inclusive culture.
Extensive career development opportunities and resources to maximize your potential.

Customer Business Analyst

Key skills