Travel to customer sites to oversee installations, perform system start-ups, conduct maintenance, deliver customer training, and execute repairs in accordance with factory specifications.
Support maintenance, testing, and troubleshooting of generator excitation systems, protective relays, auxiliary equipment, and deliver technical training and participate in educational initiatives for both customers and internal teams.
Produce detailed technical reports outlining system performance, failure analysis, and corrective actions; partner with design engineering to review findings and solutions.
Maintain a travel schedule of approximately 70%, with the remaining time dedicated to training, project engineering support, and rest periods.
Provide responsive, first-line remote troubleshooting support to address customer emergencies and collaborate with engineering teams to develop action plans.

Associate degree in technical field and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required
Travel up to 70% required.
Confident to work independently with minimal direct supervision.
Strong knowledge of basic and advanced electric machines theory.
Solid understanding of synchronous and asynchronous machines design and operation, mechanically, electrically and controls.
Knowledge of the protection and operation principles for synchronous and asynchronous machines connected to power grids
Specific knowledge in installation engineering design, installation supervision, project control and execution, vibration and alignment skills and troubleshooting is a plus
Understanding of and ability to implement electrical, connection drawings, interconnection drawings, and schematics.
Excellent verbal and written communication skills.
Demonstrated skills in using computers and relevant software packages such as Microsoft Word, Project, Excel, PowerPoint, and AutoCAD
Legal authorization to work in the United States, ability to qualify for and hold various industry certifications related to Safety (i.e. MSHA, OSHA, THUET, TBOSIET), and ability pass background screenings (i.e. TWIC, ISNetworld).

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

Senior Field Service Technician, M&G

Key skills