Own and manage the end-to-end delivery of implementation projects, including planning, execution, resource allocation, and successful transition to BAU.
Maintain accurate revenue and resource forecasts across all assigned projects.
Produce regular reports covering financials, delivery progress, risks, and projected go-live dates, and communicate variances to senior stakeholders and Finance.
Facilitate structured backlog review sessions, managing scope, change control, and prioritisation to ensure alignment with commercial commitments.
Act as the primary client-facing contact, managing communications, facilitating workshops, and ensuring alignment across client stakeholders.
Build strong working relationships with internal implementation teams (e.g. consultants, configurators, product specialists) to ensure aligned priorities and smooth delivery.
Ensure adherence to global delivery standards and methodologies (e.g. PRINCE2, PMP, Agile).
Requirements
5+ years’ experience in a Project Management role
Proven track record delivering SaaS/software implementation projects in a client-facing environment
Experience managing project financials, including revenue forecasting, budget tracking, and identifying and communicating risks
Experience delivering multi-product implementations, integrations, or platform migrations is highly desirable
Proven ability to manage scope, prioritisation, and change control in line with project and commercial objectives
Strong communication and interpersonal skills
Good understanding of end-to-end SaaS delivery, including configuration, UAT, training, and go-live
Experience working within recognised project delivery frameworks (e.g. PMP, PRINCE2, Agile); certification desirable but not essential