HR Manager

Role Overview

• Lead, manage and develop the HR team, including the Senior HR Business Partner, HR Business Partners and HR Administration team, ensuring a high-performing, customer-focused HR function.
• Work in partnership with the Head of HR to develop and implement people strategies, policies and initiatives that support organisational objectives, growth and business performance.
• Oversee the delivery of HR operations across the Group, ensuring consistency, compliance and the effective implementation of HR policies, procedures and best practice.
• Provide strategic HR advice and guidance to senior leaders and managers, supporting informed decision-making and effective people management.
• Lead on complex employee relations matters, organisational change programmes, restructures, consultations and business transformation initiatives, ensuring risks are effectively managed and legal compliance is maintained.
• Develop leadership capability across the business through coaching, guidance and support, promoting consistent and effective management practices.
• Lead workforce planning, talent management, succession planning and organisational development activities to support current and future business needs.
• Drive employee engagement, wellbeing and retention initiatives, fostering a positive, inclusive and high-performing workplace culture aligned to the Group's values.
• Support the development and delivery of the Group's total reward and remuneration framework, including salary benchmarking, pay reviews, benefits, reward analysis and market insight, ensuring fair, competitive and commercially aligned reward practices.
• Ensure compliance with UK employment legislation, HR best practice and regulatory requirements, undertaking audits and implementing improvements where required to minimise organisational risk.
• Oversee the effective use of HR systems, data and reporting, producing people insights, workforce analytics and management information to support business decisions and continuous improvement.
• Build strong relationships with stakeholders across multiple locations, providing support, promoting collaboration and ensuring a consistent approach to people management across the Group.
• Lead and contribute to HR projects and continuous improvement initiatives that enhance organisational effectiveness, employee experience and HR service delivery.
• Support recruitment and talent acquisition activities across the Group, ensuring effective workforce planning, attraction, selection and onboarding processes that support business growth and organisational capability, while enhancing the employer brand and employee value proposition.
• Oversee the Group's Health & Safety framework, ensuring compliance with relevant legislation, policies and procedures, promoting a safe working environment, and supporting managers in meeting their Health & Safety responsibilities across all locations.
• Deputise for the Head of HR where required and represent the HR function in cross-functional projects, leadership meetings and business initiatives.

Requirements

• Proven experience in a Senior HR Business Partner, HR Manager, or equivalent senior HR generalist role.
• Experience leading and developing HR teams, including managing performance, capability, and employee development.
• Strong knowledge of UK employment legislation and HR best practice, with experience managing complex employee relations matters.
• Experience supporting organisational change, restructures, consultations, and business transformation initiatives.
• Demonstrable experience of partnering with senior stakeholders and influencing people-related decisions.
• Experience developing and implementing HR policies, procedures, and people initiatives aligned to business objectives.
• Experience of workforce planning, talent management, employee engagement, and organisational development activities.
• Knowledge of reward and remuneration practices, including salary benchmarking, pay reviews, and benefits.
• Experience overseeing recruitment and talent acquisition activities.
• Experience using HR systems and analysing people data, metrics, and workforce trends to inform decision-making.
• Strong understanding of Health & Safety responsibilities and compliance requirements within a business environment.
• Excellent Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• CIPD Level 5 qualified as a minimum, with CIPD Level 7 desirable.

Benefits

• 38 days’ annual leave (including bank holidays)
• Private medical insurance
• Company-paid health cash plan allowing you to save on day to day health essentials
• Company pension scheme
• 5% employer contribution
• Holiday buy scheme
• up to 3 extra days per year
• Tech Scheme
• allowing you to save on the latest tech and spread the payments over 12 months
• Cycle to work Scheme
• allowing you to save on a new bike and spread the payments over 12 months
• Staff discounts on our travel insurance products
• 4 x Life Assurance