Build and maintain strong partnerships with audiologists, ENT specialists, rehabilitation centers patient associations and hearing care providers
Support clinics with candidate identification and follow-up activities
Partner with Sales teams to deliver targeted clinic initiatives and events
Plan and coordinate professional events, workshops, and awareness campaigns
Guide candidates through the full hearing implant journey with clear, timely, and empathetic communication
Provide tailored information and support to enable informed decision-making
Manage inbound enquiries and ensure a high-quality candidate experience
Support local consumer events and information sessions
Track and manage candidate interactions in CRM tools (e.g., Salesforce)
Collaborate with candidate communities to drive engagement and awareness
Execute local DTC and DTP activities to generate qualified leads
Partner with Marketing (CE & EMEA) to deliver effective local campaigns (online & offline)
Ensure all activities align with brand, compliance, and quality standards
Support localization of marketing materials for the Swiss market
Coordinate local processes along the candidate journey
Maintain accurate CRM data and reporting
Monitor KPIs (e.g., conversion rates, event performance) and identify optimization opportunities
Share insights and feedback with regional teams
Ensure adherence to regulatory, quality, and compliance standards

Experience in Business, Marketing, Health Sciences, or a related field (optimal University degree)
2–3 years of experience in a customer-facing role
Experience in medical devices, hearing care, or life sciences is a plus
Familiarity with CRM systems (e.g., Salesforce) and MS Office
Strong communication, interpersonal, and organizational skills
High level of empathy and confidence interacting with both patients and healthcare professionals
Ability to manage multiple priorities with excellent follow-up and time management
Languages
German: Fluent
English: Good working proficiency
French: Basic knowledge
Additional Requirements
Willingness to travel within Switzerland
Valid driving licence

30 days of annual leave, plus additional public holidays and special leave (e.g. for marriage or relocation)
Annual salary review
Employer-funded health and accident insurance
Pension plan / retirement benefits
Public transport allowance
Preferential conditions when opening a UBS bank account
Opportunity to take a sabbatical
Option for up to two months of unpaid leave after parental leave – for both mothers and fathers
Full salary continuation during maternity leave
Health and wellbeing programs, medical check-ups, and social events
Career development: the opportunity to actively shape and grow this role

Growth Specialist

Key skills