Senior Learning Experience Designer

Role Overview

• Oversee the design of new programs, ensuring learning experiences are practical, scalable, and industry-relevant
• Ensure curricula and assessments embody our learning design principles and align with the desired competencies
• Collaborate with industry subject matter experts and institutions to co-create cutting-edge program content
• Lead and coach Learning Experience Designers, providing feedback and professional development in instructional design, media integration, and data-informed storytelling
• Manage design workflows, sprints, and retrospectives to ensure smooth delivery
• Oversee staffing allocations, project plans, and delivery calendars
• Establish strong review processes for content quality, accessibility, and pedagogical rigour
• Ensure alignment with codified learning principles and institutional standards
• Incorporate learner, facilitator, and partner feedback into design iterations
• Experiment with new tools, technologies, and media formats (including AI) to enhance learner engagement and outcomes
• Drive a culture of innovation and continuous improvement across the design team
• Codify best practices, frameworks, and tools into playbooks and templates that enable consistent, high-quality design across programs
• Use learner performance data, completion metrics, and feedback to iteratively improve course design and delivery
• Develop dashboards or reporting frameworks in partnership with the data team to track learning effectiveness, engagement, and assessment validity
• Advocate for evidence-based decision-making in program and content iterations.

Requirements

• Proven track record in instructional design, learning experience design, or curriculum development
• Experience leading teams of designers or educators, with strong coaching and mentorship abilities
• Demonstrated experience managing large-scale program development projects
• Experience working with or integrating AI-powered learning or assessment tools
• Beneficial: exposure to creative industries, digital media, or emerging technology fields
• Beneficial: Prior experience working in accredited or competency-based education programs is a plus
• Expertise in instructional design methods, curriculum frameworks, and learner-centred design
• Strong systems thinking and ability to design learning experiences that balance pedagogy, technology, and operations
• Strong project management skills (e.g., sprint planning, retrospectives, pipeline tracking)
• Excellent communication and collaboration skills for working with SMEs, partners, and cross-functional teams
• Ability to translate research and feedback into actionable program improvements
• Passion for innovation in learning, with comfort navigating ambiguity and complexity
• Familiarity with authoring tools (e.g. H5P) and learning management systems
• Strong storytelling, writing, and editing skills for creating engaging learning narratives.

Benefits

• Flexible working arrangements
• Professional development opportunities