Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.
Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.
You will have a deep understanding of the metrics that drive your product area.
Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.
Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.
Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.
Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.

5+ years of proven success in product management, with a record of delivering results
Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers.
B2B Expertise: Deep experience building business-facing products at scale
AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.
Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.
Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.
Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.

Senior Product Manager, SMB

Key skills