Revenue Operations Manager

Role Overview

• Support lead & pipeline reporting, performance dashboards, forecasting metrics and executive reporting.
• Own day-to-day administration and optimization of HubSpot, including workflows, properties, lifecycle stages, permissions, automation, and data management.
• Manage and optimize integrations across the GTM tech stack, ensuring accurate data flow and alignment between systems.
• Partner with sales and marketing to define, operationalize, and evolve KPIs for campaign attribution, conversion, and forecasting.
• Support annual planning initiatives and ongoing business performance analysis & partner with leadership on territory planning, capacity planning, quota administration, and operational decision-making.
• Analyze business performance to identify bottlenecks, process gaps, and growth opportunities.
• Develop dashboards and reporting that provide actionable insights across the funnel
• Evaluate and implement automation and AI-driven solutions that improve productivity and scalability
• Partner with business stakeholders to translate operational requirements into scalable CRM processes, automation, and system enhancements.
• Establish and maintain CRM governance, including data quality standards, field management, documentation, and change control processes.
• Ensure HubSpot effectively supports our go-to-market motions and business objectives
• Leverage deep HubSpot knowledge to improve reporting, automation, lead management, forecasting, and operational workflows
• Support integrations across the GTM tech stack
• Conduct regular audits for data integrity and drive continuous improvements to process and tooling.
• Help define scalable processes across the customer lifecycle, from lead management through renewal and expansion
• Drive adoption of operational best practices, data governance standards, and process consistency across teams

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations or related roles within a SaaS or technology company
• Strong experience administering and optimizing HubSpot, including workflows, automation, data management, reporting, and user support
• Strong understanding of CRM architecture, data governance, and business process design.
• Experience supporting forecasting, pipeline management, territory planning, and business reporting & providing actionable insights.
• Experience building scalable processes and operating models in growing organizations
• Excellent cross-functional communication and stakeholder management skills
• High ownership mindset with the ability to operate independently in a fast-paced, evolving environment
• Experience implementing AI-enabled workflows and automation solutions is strongly preferred.

Benefits

• Offers Equity
• Offers Bonus