Formulate product, pricing, and sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle
Comply, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales and product performance
Responsible for defining the business questions and providing insights to improve business performance
Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners
Contribute to the development of the product vision, strategy, and roadmap aligned to Bank priorities and member needs
Interpret performance results to inform product or sales forecast and planning
Act as product SME on features and services and collaborates with business partners to provide recommendations
Analyze and evaluates product performance to recommend product enhancements and leads efforts to expand or change existing product features
Partner with operations, phone, and digital teams to provide training and education on products and services, including new offerings and enhancements to existing features
Conduct research on external market trends/design changes, financials, member information and/or transaction data for assigned products
Provide support in developing, editing, and distributing product communications
Coordinate with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
Bachelor's degree in Business, Marketing, Supply Chain, Statistics; OR 4 years of relevant education and/or experience
5 years of relevant industry experience in Actuary, Underwriting, Marketing, Sales and Service, Finance/Accounting Operations or Financial Services
2 years of product/program management, or similar strategic management experience
Experience creating product/program briefings and presenting to executive leadership
Knowledge of applicable Banking-industry laws, regulations, risk, and compliance requirements
Proven program management skills with the ability to manage multiple initiatives and shifting priorities
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours