Store and organize documents and files.
Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
Research products, purchase goods & secure samples.
Store, update & collect information for marketing and sales campaigns through a CRM system.
Create and send statements or invoices, track payments, and record company expenses.
Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
Monitor projects, conduct internal communication & organize company data.
Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
Prepare itineraries, book hotels, rental cars, etc.
Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
Ad hoc tasks

Fresh graduate, or from the BPO industry looking to transition into the Virtual Assistant field, or with less than 1 year of VA experience
Excellent phone, email, and instant messaging communication skills
Solid organizational & time management skills
Able to work on a graveyard shift
Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
Experience with word-processing software and spreadsheets (e.g., MS Office)
Knowledge of online calendars and scheduling (e.g., Google Calendar)
Proactive attitude & willingness to be trained
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

Aspiring General Virtual Assistant

Key skills