Manage and service a portfolio of Commercial Lines accounts, ensuring accuracy, coverage adequacy, and seamless renewals
Partner with Producers to prepare proposals, coordinate underwriting, and support new business and renewal strategy
Conduct proactive coverage reviews to identify gaps, cross sell opportunities, and risk management solutions
Process endorsements, certificates, policy changes, audits, and renewals with precision and timeliness
Maintain clear, consistent communication with clients, carriers, and internal stakeholders while documenting all activity accurately
Deliver exceptional client service that strengthens long term relationships and supports agency growth

Minimum 3 years Commercial Insurance Account Management experience required
Confidence working on middle-market accounts across different industries
Strong professionalism and ethical standards
Consistent follow through on deadlines meetings and client commitments
Must be located within a 3 hour drive of Miami, FL and able to commute to the office as required
Enjoys helping clients and building lasting relationships
Able to offer creative and innovative solutions
Engaged in civic or professional associations
Strong communicator who understands how to align agency resources with client needs
Detail oriented and accountable
Values community involvement and long term client partnerships

Commercial Lines Account Manager

Key skills