Key skills
AIBISaaSAgileLeadershipCommunicationCollaborationCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Build and close a pipeline of expansion opportunities across existing SMB & MM customers
- Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities
- Prospect into the existing customer base through outbound outreach and internal referrals
- Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.)
- Accurately forecast monthly and quarterly expansion bookings
- Own account and territory planning in partnership with your CSM pod
- Drive pipeline creation, conversion, and deal progression across expansion opportunities
- Collaborate cross-functionally to ensure alignment across sales and customer success
Requirements
- 3-5 years experience in sales or account management roles working specifically with SMB and Mid Market companies
- Proven experience owning a revenue target and closing deals
- Experience managing pipeline and forecasting revenue
- Strong prospecting and outbound sales skills
- Experience selling into existing customer accounts preferred
- Experience selling PR, media intelligence, or related solutions required for Enterprise roles
- Background in SaaS, MarTech, or related industries
- Strong communication and relationship-building skills
- Ability to operate in a fast-paced, distributed environment
- Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership
- Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery
Benefits
- Health insurance
- 401(k) with employer contributions
- Equity opportunities
- Home office stipend
- Phone and internet reimbursement
- Coworking membership
- Virtual and in-person team bonding
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation