Operate as the day-to-day owner of key partnerships post-contract, serving as the primary point of contact for partner stakeholders
Cultivate and maintain strong relationships with senior leaders at key brands, building trust that drives renewals and expansion
Build, advise, and grow strategic partnerships adjacent to MyFitnessPal to ensure long-term success and adoption
Support and grow our partner ecosystem, including onboarding new and deepening relationships across several verticals; for example: the health, wellness & pharma ecosystem; fitness & performance, nutrition & food systems; health technology and devices; corporate wellness, and commerce & loyalty programs.
Proactively manage partner needs, expectations, and roadmaps, identifying new opportunities to grow each relationship over time
Lead partner onboarding end-to-end, setting partnerships up for success from kickoff through launch
Act as the cross-functional lead coordinating across internal teams (Product, Marketing, Legal, Finance, etc.) to execute on signed deals
Guide internal teams through timelines, deliverables, and success metrics, keeping every workstream aligned and on track
Collaborate cross-functionally with product, engineering, business operations, and other internal teams to align solutions with partner needs
Translate partner goals into clear, structured execution plans and briefs
Monitor overall partner health and growth metrics, conducting Quarterly or Bi-Annual Business Reviews with partner leadership against partnership agreements and account plans
Define, build, and scale audit mechanisms and metrics that explain partner performance and variance against goals
Identify risks, persistent problems, and areas of opportunity, collaborating across organizations to build scalable solutions
Negotiate and review redlines, partnering with Legal on agreements and renewals
Demonstrate a strong point of view by developing and sharing go-to-market strategies both internally and with partners
Act as a conduit between the market and MyFitnessPal’s internal teams—surfacing partner feedback, competitive signals, and emerging trends to help shape product positioning and go-to-market strategy
Provide post-deal continuity by transitioning newly signed partnerships into active management
Requirements
8–10 years in partner/account management, partnerships, business development, or strategic client-facing roles—ideally within business development or partnership functions
Proven success managing and growing high-impact, revenue-generating partnerships
Experience conducting business reviews and using performance data to drive retention, renewal, and upsell
Experience coordinating cross-functional teams to deliver complex initiatives on time
Strong communicator with executive presence and excellent presentation skills