Design, implement, and support IT solutions aligned with business needs
Analyze requirements and drive automation to improve efficiency and performance
Install, configure, and maintain operating systems, applications, and infrastructure (Windows/Linux)
Manage and support end-user devices (desktops, laptops, mobile, peripherals)
Administer server infrastructure and virtual environments (VMware)
Monitor, maintain, and optimize datacenter operations and system performance
Deploy virtual machines, manage storage, and support backup/recovery processes
Maintain and support network infrastructure (LAN/WAN, Wi-Fi, VPN, firewalls, switches)
Troubleshoot and resolve hardware, software, and network issues
Plan and execute infrastructure projects (including EMEA coordination)
Perform patching, upgrades, and lifecycle management of systems and hardware
Document procedures, standards, and best practices
Collaborate with global IT teams and support cross-functional initiatives
Provide user support and ensure timely incident resolution
Participate in on-call rotation for critical systems support

5+ years of relevant IT experience
Strong experience in IT infrastructure, systems administration, and datacenter operations
Proven ability to solve complex technical issues in enterprise environments
Expertise in VMware virtualization technologies
Hands-on experience with HPE or Dell server environments
Knowledge of network technologies (LAN/WAN/Wi-Fi/VPN, preferably Aruba/Cisco)
Experience with patching, upgrades, and capacity planning
Strong troubleshooting and problem-solving skills
Ability to work independently and in global, collaborative teams
Customer-focused mindset with strong communication skills
Fluent in English (written and spoken).

Senior IT Infrastructure Engineer – EMEA

Key skills