OEM Brand Director

Role Overview

• Be accountable for the allocated OEM(s) in all matters pertaining to Keyloop’s relationship with this OEM.
• Be the guardian of Keyloop’s ‘sustainable strategic partnerships’ with the OEM.
• Shape and deliver the communication of Keyloop strategies to the OEM.
• Engage with OEM Senior Management who are able to take more strategic decisions across multiple functional areas.
• In partnership with the OEM identify and develop new mutually beneficial strategic growth initiatives.
• Where appropriate, deliver any (dedicated or virtual) consultancy, research, and development resources (either within or outside of the direct control of this role) that are required to facilitate projects.
• Oversee compliance of Keyloop DMS certification and mandate requirements, working with market teams to drive adoption and resolve escalations.
• Provide consistent and clear communications lines across all interested parties within Keyloop to/from the OEM.
• Work closely with Functional Management to ensure alignment of strategy and operation.
• Effectively collaborate and communicate with the with Go to Market organisations working on the services within their markets.
• Collaborate closely with the Programme and Partner Management team to ensure successful (on time and quality) delivery of projects and partner initiatives.
• Be the conduit for relaying the OEMs strategies and their impact on Keyloop back through the organisation.
• Support the Markets in strategic National Sales Company and Dealer sales situations.
• Communicate (and escalate where necessary) the status of OEM issues to the relevant markets.
• Be an integral part of the OEM’s steering committee and as part of this act as an escalation point of any service / delivery issues and conflicts.
• Communicate (and escalate where necessary) the status of OEM issues to the relevant markets.
• Negotiate on behalf of Keyloop any contracts / certifications / endorsements with the OEM.
• Identify key partners that Keyloop can collaborate with in order to increase the breadth and depth of the service delivery and therefore the relationships.
• Manage the budget, forecasting, Purchase Order cycle – on time and to quality – every time.
• Maintain an accurate pipeline, deliver against forecast, and report commercial performance to senior leadership on a regular cadence.
• Ensure Say = Do.

Requirements

• Self-starter
• Retail automotive industry background and also be able to demonstrate extensive experience of client management
• Strong Software as a Service delivery background, ideally in the Automotive industry
• Multi-market / multi-geography experience, ideally across European markets such as DACH, UK, Nordics, or Benelux
• Strong commercial awareness and skills
• Contract negotiation skills
• Issue Management
• IT literacy
• Significant business experience to be able to represent Keyloop at pivotal moments in that relationship is also essential.
• A broad business background that allows the candidate to maintain credibility over a wide range of matters is very important.
• An ability to maintain a technical delivery conversation with key customers.

Tech Stack

• Go

Benefits

• An inclusive environment to thrive
• Be rewarded for your efforts