Program Manager 2 – RFID Enterprise Capabilities

Role Overview

• Support enterprise-wide RFID programs across the inventory lifecycle, contributing to execution, launch, and adoption of key initiatives.
• Help translate RFID enterprise strategy into executable plans, breaking down initiatives into sequenced workstreams with clear milestones, dependencies, and success metrics.
• Contribute to supplier tagging programs, including supporting tagging specifications and standards, assisting with vendor onboarding and compliance, and helping to address gaps in data quality or execution.
• Support RFID coverage and compliance operations, partnering with business and technology teams to triage defects, assist with root-cause resolution, and inform category and vendor expansion strategies as standards mature.
• Assist with delivery of new RFID-enabled capabilities, including pilots, business-case validation, and the development of repeatable scale plans in partnership with Product, Technology, and Operations teams.
• Maintain program governance and execution discipline, including intake tracking, dependency documentation, risk logging, and preparing status communications for cross-functional partners and leadership.
• Partner with data and analytics teams to support RFID execution telemetry, compliance reporting, and shrink/support analytics, contributing to scalable and self-service tools that reduce manual data work.
• Serve as a reliable coordination point across Stores, Supply Chain, Merchandising, Product, Engineering, Finance, Store Technology, and Asset Protection to support priority alignment and issue resolution.
• Support work with external partners, including industry groups (e.g., GS1) and specialist advisors, to stay current on standards evolution and emerging best practices.
• Anticipate adoption and change-management needs, ensuring RFID capabilities are supported with clear standards, operational workflows, training, and readiness documentation as they scale.
• Navigate ambiguity and competing priorities, contributing to well-reasoned decisions that balance customer experience, operational impact, and financial integrity.
• Flex across IV&C initiatives as needed, supporting the highest-impact enterprise priorities tied to inventory accuracy, shrink reduction, productivity, and customer confidence.

Requirements

• Bachelor's degree required ; MBA or relevant Master's degree a plus , OR 4+ years of experience in program management, management consulting, strategy, or operations.
• 5+ years of experience in program management, product management, management consulting, strategy, or operations, with progressively larger responsibility supporting cross-functional teams.
• Knowledge of RFID technology and standards, with experience in inventory or merchandising operations, supply chain, store execution, and/or asset protection in a retail environment.
• Understanding of merchandising operations and how supplier or vendor needs connect to them a plus.
• Demonstrated success supporting complex, enterprise-scale programs in ambiguous, fast-paced environments.
• Ability to lead through influence, building alignment across stakeholders across multiple functions without direct authority.
• Experience supporting strategy-to-execution work, including contributing to roadmap development, sequencing, dependency management, and delivery of measurable outcomes.
• Comfort partnering with product, engineering, analytics, and operations teams to deliver technology-enabled capabilities.
• Strong business acumen, with the ability to understand operational, financial, and risk considerations and incorporate them into program decisions.
• Excellent written, verbal, and executive-level communication skills, with a proven ability to synthesize complexity into clear narratives and decisions.
• Highly organized with strong judgment, able to balance competing priorities while maintaining delivery focus.
• Proficiency in Excel and PowerPoint ; experience with program management or project tracking tools a plus.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.