Provide customer support in resolving complex information security-related technical problems
Review, analyze, and recommend information security solutions based on customer needs, system requirements, and test results
Support Software Bill of Materials (SBOM) validation, including the use of SBOM validation tools and review of software component risk
Assist with supply chain risk management activities, including review of software, tools, vendors, dependencies, and cybersecurity risk documentation
Conduct systems security analysis, implementation support, testing, integration, and design assurance
Support security engineering activities across government systems, networks, applications, and cybersecurity products
Assist with configuration management, software engineering support, program design, integration, and testing of information security products and techniques
Evaluate and support security technologies, including guards, firewalls, intrusion detection systems, SIEM tools, endpoint and network security tools, and emerging cybersecurity technologies
Ensure security solutions are compatible with, or properly engineered into, the customer’s network design
Requirements
Bachelor’s Degree
Minimum of 3 years of experience in cybersecurity, information assurance, information security engineering, systems security, or related technical support
Current Security+, Network+, A+, SSCP, or equivalent certification
Experience with SBOM review, SBOM validation tools, or software supply chain risk management
Understanding of government and industry cybersecurity policies, standards, and best practices
Experience supporting security technologies such as firewalls, intrusion detection systems, SIEM tools, or network security platforms
Strong written and verbal communication skills
Ability to analyze technical problems and recommend practical security solutions.