Business Support Specialist
New Jersey, United States of America
Full Time
2 hours ago
$39,000 - $40,000 USD
No Visa Sponsorship
Key skills
SalesforceCommunication
About this role
Role Overview
- Handle client inquiries through inquisitive questioning to identify the nature of the problem
- Troubleshoot product and training related questions
- Support and training to clients via phone, email, and live chat
- Document issues in Salesforce and offer resolutions
- Stay updated on Meevo product knowledge and internal business processes
Requirements
- Bachelor’s degree or Associates Degree preferred
- Reliable Internet Service Provider
- Excellent communication skills
- 0-5 years experience in customer service-related role
- Tech savvy
- Salesforce experience a plus!
Benefits
- Paid Time Off (PTO) and Holidays
- Medical, Dental, and Vision Benefits
- Life Insurance
- Long-Term and Short-Term Disability Insurance
- 401(k) Retirement Plan
- Learning & Development Opportunities