Business Operations Analyst

Role Overview

• Independently manages end-to-end business analysis workstreams without guidance, tackling problems with emerging ambiguity.
• Proficiently adapts a range of standard frameworks and proactively shapes team ways of working and best practices.
• Leads the analysis of needs and problems, performs thorough research, and drives root cause analysis.
• Accountable for delivering comprehensive requirements, contributing significantly to operational excellence and effectiveness solutions, and proactively identifying needs-solution discrepancies to propose creative improvements.
• Identifies a diverse range of cross-functional stakeholders and builds reliance through deep business understanding to act as a trusted advisor.
• Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations and align them with project goals.
• Delivers impact that extends to a specific product, initiative, or cluster, contributing to domain goals by ensuring solutions provide demonstrable business value.
• Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps.
• Works at a solution or product level involving multiple solutions, handling ambiguous requirements and systematically interacting with stakeholders across a broader product environment.
• Evaluates solution impacts considering both immediate and long-term business implications.
• Demonstrates a deep understanding of business and technical domains, technologies, and their interdependencies.

Requirements

• 5+ years of Business Analysis / Consultancy experience, with at least 3+ years in life sciences/pharma or the assigned business function being supported.
• Proven experience independently managing end-to-end BA workstreams, navigating ambiguous requirements, and evaluating strategic solution options.
• Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.
• Service / Project delivery management experience is a plus.
• Advanced knowledge of Business Analysis/Consultancy concepts and practices, with intermediate expertise in at least one BA capability.
• Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management.
• Ability to independently apply tools, principles, concepts, and techniques related to requirements, data, usability, and process analysis.
• Exceptional stakeholder management and communication skills, with the ability to facilitate workshops, resolve conflicts, and define stakeholder engagement strategies across functional areas.
• Proactive mindset with a focus on initiating process improvements and contributing to organizational development and operational effectiveness.

Benefits

• Annual bonus payment based on your performance
• Dedicated training budget (training, certifications, conferences, diversified career paths etc.)
• Recharge Fridays (2 Fridays off per quarter available)
• Take time Program (up to 3 months of leave to use for any purpose)
• Vacation subsidy available
• Flex Location (possibility to perform work from different places in the world for a certain period of time)
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport
• Stock share purchase additions.
• Yearly sales of company laptops and cars