Senior Manager, Strategic Partnerships – Retail, Restaurant

Role Overview

• Market Landscape & Trend Analysis
• Directly support Vice President of Strategic Partnerships in driving access to Retail distribution of SMB products.
• Support Analysis of market trends, competitive landscapes, and consumer behaviors to support product commercialization strategies
• leveraging research reports, etc.
• Conduct thorough research on industry trends, market dynamics, and emerging technologies relevant to small business payments and other capabilities.
• Identify market opportunities, competitors, and gaps in the market that Fiserv can address.
• Analyze historical data and forecast future market trends to inform SMB positioning, including by verticals.
• Review Retail Marketplaces and Merchandising opportunities where Clover products align.
• Commercialization Enablement
• Develop and create visually appealing slides and decks to support product commercialization efforts, leverage and produce input into team slide template.
• Collaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations and sales enablement.
• Build strong relationships with key stakeholders to ensure alignment on project objectives and timelines; requires high emotional IQ and proactive engagement.
• Assist in the development and execution of SMB launch plans through effective communication materials.
• Provide support to teams with ad-hoc requests for data analysis, reporting, presentation prep and event support (as needed).
• Manage existing client relationships within Retail and Restaurant Partnerships, and develop new relationships within those industries.

Requirements

• 6+ years of experience in strategy, business analysis, product commercialization, management consulting, financial technology, merchandising, or a related business function supporting go-to-market decisions.
• 6+ years of experience conducting market research, analyzing competitive trends, and translating findings into presentation materials, launch support, or business recommendations.
• 6+ years of experience developing reporting, dashboards, financial analyses, or executive presentations using Microsoft Excel, Microsoft PowerPoint, Power BI, or similar business tools.
• 6+ years of experience supporting cross-functional initiatives involving partner management, stakeholder coordination, or product launch activities.
• Bachelor's Degree in business, marketing, finance, economics, or a related field, or equivalent combination of education, related experience and/or military experience.

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.