About this role

Drive the delivery of products and services for client accounts
Manage the servicing and maintenance of client business in enrollment and re-enrollment activities
Serve as the sales liaison between group administrators and the Organization's internal departments for problem resolution
Plan, organize, staff, direct and control the day-to-day operations of the department
Oversee the servicing and maintenance of client business
Represent client service management and administration in finalist meetings and new sales opportunities
Collaborate and build relationships with key internal and external stakeholders

5 years experience in client service or other relevant experience
3 years experience in Leadership or management (preferred)
Service orientation
Diligence
Problem-solving
Excellent communication skills
Drive for results
Critical thinking
Influence, persistence, & resilience
Planning and organizing
Bachelor's degree or relevant experience and/or education as determined by the company

Manager, Client Service

Key skills