About this role

Cultivates, builds, and manages relationships with a portfolio of small business clients
Applies professional consultative sales and business development practices
Actively identifies opportunities and refers to BMO colleagues
Proactively develops and executes sales strategies
Develops internal and external networks for ongoing growth
Generates appointments and opportunities to grow business results
Develops and maintains a business plan for customer retention objectives
Identifies prospective customers and cross-sells additional products
Develops client rapport and instils confidence
Delivers exceptional customer service and builds trust
Resolves or escalates issues

Typically between 4
6 years of relevant experience
Post-secondary degree in related field of study or equivalent combination of education and experience
Strong financial analysis skills
Strong knowledge of business banking products
Strong experience with customer sales and service
Technical proficiency gained through education and/or business experience
Verbal & written communication skills
Collaboration & team skills
Analytical and problem solving skills
Influence skills
Data driven decision making

Business Banking Relationship Manager

Key skills