Programme Manager
South Africa
Full Time
2 hours ago
No Sponsorship
Key skills
Project Management
About this role
Role Overview
- Coordinate and manage programmes in an online learning environment
- Oversee various qualifications and their deliverables
- Admit students and process registrations
- Manage student queries and complaints
- Prepare for meetings and participate in graduations
- Administer online sessions and manage qualification documentation
Requirements
- An NQF 5 business/education-related qualification or higher
- At least 4 years experience in an educational environment dealing with students and corporate partners
- Ideally some project management or coordination experience
- Highly developed relationship building / interpersonal skills
- At least one year experience working with Moodle / Canvas or a similar learning management system
- Relevant experience in solving customer tickets using Customer Service Workspace or a similar tool
- Relevant experience in working with an invigilation tool
Benefits
- Student admission and registration
- Recruitment, performance management and people development
- Customer service
- Programme management