Role Overview
- Manage the full tenancy lifecycle
- Serve as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience
- Act as the primary contact for maintenance requests from tenants and landlords
- Assess and prioritise reported issues, coordinating with approved contractors to ensure timely and effective resolutions
- Ensure all properties remain fully compliant with legal and regulatory requirements
- Manage the tenancy renewal process from start to finish
- Coordinate property check-outs and oversee the end-of-tenancy process
- Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties
- Maintain accurate tenancy, compliance, and property records using property management software and internal systems
Requirements
- Demonstrated experience in residential property management, tenancy administration, or a similar tenancy-focused role.
- Strong working knowledge of UK housing legislation, landlord and tenant regulations, health and safety requirements, and statutory compliance obligations.
- Legal education or experience (e.g., LL.B, GDL, Paralegal, Legal Executive, or equivalent) with the ability to interpret tenancy agreements, contracts, and regulatory documentation.
- Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively.
- Strong written and verbal communication skills, coupled with a professional and customer-focused approach.
- Available to work UK business hours: Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM.
Preferred Qualifications
- Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation.
- Familiarity with 1090 Property Management Software and Goodlord, including day-to-day tenancy administration and compliance management.
- Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property.
Benefits
💻 Fully Remote
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary