Support the implementation of Vena product for our customers, being responsible for configuring the data model, financial templates and reports, integrating data from customer systems and setting up automated workflows
Deliver against our customer satisfaction and time-to-value metrics
Actively participate in on-site or virtual workshops with customers to elicit business and technical requirements
Enable customers through your superb communication skills to adopt the product and maximize value from their Vena investment
Work closely with Project Managers day-to-day to deliver projects on time and on budget, proactively communicating issues as needed
Be a self starter when learning our product, demonstrate a get-your-hands-dirty approach and ask lots of questions
Travel as required
Requirements
A Bachelor’s degree and 1-2 work experience in Financial Planning & Analysis (FP&A)/Accounting and/or Software Implementation
A passion for continuously learning new technology, and improving business processes for our customers
Resourcefulness and eagerness to learn and grow, takes initiative to find answers
Excellent communication skills, proactively asks thoughtful questions, and demonstrates understanding of customer needs
Ability to work collaboratively in a team environment, and present effectively with all levels in an organization
Experience in applying problem solving skills (quantitative, conceptual, analytical)
Strong Microsoft Excel skills
Data Integration and data modeling experience, or a willingness to learn
Experience or knowledge of database management (i.e. ETL, Oracle, SQL Server, etc.