Manage end-to-end recruitment processes including job postings, screening, interviewing, and onboarding.
Oversee employee lifecycle activities such as performance management, promotions, transfers, and offboarding.
Administer HR policies, benefits, and compliance programs, ensuring alignment with local labor laws and company standards.
Act as a trusted partner to managers and employees, providing guidance on HR matters, employee relations, and conflict resolution.
Lead HR initiatives to improve employee engagement, retention, and workplace culture.
Maintain accurate HR records, reports, and analytics for management decision-making.
Support the development and implementation of HR programs, SOPs, and process improvements.
Assist in learning and development initiatives, performance appraisals, and succession planning.

Bachelor’s Degree in Human Resources or a related field preferred.
Minimum of 3 years of HR experience working for a US owned, shared service, BPO companies, with a focus on recruitment, onboarding, and HR operations
Knowledge of standard HR practices, employment regulations, and compliance requirements.
Strong organizational skills with the ability to manage multiple tasks and meet competing deadlines.
High attention to detail, problem-solving skills, and the ability to work effectively under pressure.
Excellent project management skills and the ability to collaborate with cross-functional teams.
Fluent in English (verbal and written) with strong communication skills.

Human Resource Generalist

Key skills