Lead a specialized team managing complex, high-value disability cases
Operationalize strategy and implement solutions to improve experiences for underwriters, advisors, and customers
Foster a culture of risk discipline, accountability, collaboration, and knowledge sharing
Assume full ownership/accountability of underwriting decisions including escalations
Collaborate with leadership to challenge the status quo and improve operations costs and quality
Implement and monitor key performance metrics to drive improved outcomes in placement ratios and advisor satisfaction
Maintain competitive awareness through participation in industry events and strategic initiatives

Minimum Disability Underwriting Authority limit of $15k per month or greater at MassMutual or equivalent at other carrier
10+ years of Disability Underwriting experience
2+ years experience demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work
Experience overseeing a team of underwriters, providing day-to-day leadership, coaching, and support to ensure accurate risk assessment and timely case processing
College degree, or equivalent years of experience, preferred
Industry designations/education (FALU, FLMI, CLU) preferred
Demonstrated knowledge of all aspects of disability risk selection (medical, financial and occupational)
Experience working with different distribution channels
Strong knowledge of product and pricing to prudently manage morbidity
Data-driven mindset with the ability to analyze, dissect, gather, and interpret all facets of data related to the business
Medical terminology acumen with the ability to make sound risk decisions based on medical data
Highly skilled in identifying the latest trends within the disability insurance industry, analyzing the competitive environment and identifying opportunities and areas for success
Proven ability to interact and collaborate effectively with others; viewed by peers, Home Office associates, field associates and underwriting management as a trusted partner
Proven experience leading projects, including impactful strategic level initiatives.

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

Director of Disability Underwriting – Large Case Unit

Key skills