About this role

Define and lead the strategy for BeOne’s customer experience technologies for individuals affected by CLL and other hematologic malignancies.
Architect a seamless, compliant, and personalized customer experience for patients, caregivers, and HCPs.
Partner with engineering, design, analytics, and marketing teams to deliver digital products.
Build content & tools for patients, caregivers, and HCPs.
Define a strategy that connects stakeholders to relevant clinical trial opportunities.
Drive agile execution, sprint planning, and release management across teams.
Champion a customer-first culture, balancing measurable impact with empathy.

Bachelor’s degree in Business, Engineering, Computer Science, Design, or related field.
8+ years of product management experience, ideally in healthcare, biotech, or digital health.
Proven ability to define strategy and deliver products that blend usability, scalability, and compliance.
Deep technical fluency with Salesforce CRM/Marketing Cloud, analytics, CMS, and web architecture.
Demonstrated success using data and behavioral insights to drive product optimization.
Excellent stakeholder management, cross-functional collaboration, and communication skills.
Strong understanding of regulatory and privacy frameworks in healthcare and patient engagement.

Associate Director, Direct-To-Consumer Innovation, Digital Health

Key skills