Group Product Manager – Lead

Role Overview

• Own the strategy, roadmap, and business outcomes for an assigned product portfolio
• Define the problems worth solving based on customer needs, market opportunities, and business objectives
• Make prioritization decisions with conviction and clearly communicate tradeoffs across teams and stakeholders
• Define and measure success through outcome-based metrics tied to customer and business impact
• Partner with the Chief Product Officer on pricing, packaging, and monetization decisions
• Lead a small product-aligned pod of Product Managers and/or Associate Product Managers
• Coach, mentor, and develop team members to strengthen product management capabilities and career growth
• Establish clear expectations and accountability for product outcomes and execution
• Support hiring, onboarding, and talent development efforts within the Product organization
• Model product leadership practices and create a culture of continuous improvement and learning
• Lead customer discovery efforts including interviews, support interactions, market research, competitive analysis, and win/loss reviews
• Translate customer and market insights into strategic product direction and roadmap priorities
• Develop a deep understanding of customer workflows, pain points, and emerging opportunities
• Partner directly with customers to validate assumptions and guide investment decisions
• Utilize modern AI tools across discovery, customer research, prototyping, analysis, narrative development, and delivery support
• Leverage AI to improve decision-making, efficiency, and product outcomes
• Establish best practices for AI-enabled product management across the team
• Evaluate opportunities to incorporate AI capabilities into EWN's products and portfolio strategy
• Drive alignment across Engineering, Design, Sales, Marketing, Customer Success, and Support teams
• Lead through influence to ensure successful execution of product initiatives
• Participate in strategic planning, portfolio reviews, and cross-functional decision-making
• Communicate product strategy, outcomes, and recommendations to executives, customers, and other stakeholders
• Support key customer engagements and strategic business initiatives

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
• Five (5) or more years of product management experience with ownership of significant product initiatives
• Demonstrated experience coaching, mentoring, or managing Product Managers and/or Associate Product Managers
• Proven track record of delivering measurable customer and business outcomes through product leadership
• Experience leading cross-functional teams across Engineering, Design, and go-to-market functions
• Strong customer discovery, prioritization, and strategic thinking capabilities
• Excellent written and verbal communication skills, including executive-level communication
• Ability to influence stakeholders and lead through ambiguity
• Experience working within Agile product development environments

Benefits

• Medical, Dental, and Vision plans — EWN covers upfront costs for employees and eligible dependent children
• Voluntary benefits (life insurance, short-term disability, etc.)
• Retirement plan with company match (up to 4%)
• Flexible Spending Accounts (Health & Dependent Care)
• Health Reimbursement Account (HRA)
• Employer-paid Life and AD&D Insurance
• Paid Parental Leave