Key skills
Express
About this role
Role Overview
- Serve as primary support to day-to-day shipment related activities for both internal and customers.
- Work hand-in-hand with internal teams to retain new and existing customers with unparalleled customer experience.
- Manage order uploading with accurate information and required documents for internal and external parties usage.
- Provide timely notification and follow up on shipment status to internal and external parties.
- Ability to work efficiently on spreadsheets to provide internal teams with administrative and data support.
Requirements
- Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel)
- Meticulous to data and administrative details in order to minimize errors.
- Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
- Ability to manage multiple internal and external parties
- Shift work including nights and weekends depending on flight and customer’s schedule
Benefits
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie
- Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away
- Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities
- We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!