Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.
Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.
Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.
Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy.
Proactively surface and resolve technical concerns that slow down the sales process
acting as a trusted technical advisor to the customer.
Partner with implementation teams to ensure a smooth transition post-signature and provide feedback to product and engineering from the field.

5+ years of experience in Sales Engineering or Solutions Architecture, preferably in SaaS, healthcare, or enterprise software.
Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards.
Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors is highly valued (FHIR/HL7 familiarity a plus).
Ability to synthesise complexity and communicate clearly to both technical and non-technical audiences.
Comfortable operating autonomously in a fast-paced, early-stage environment.
A trusted partner to sales and a credible voice in the room with technical leaders on the customer side.
Bonus: Experience in healthtech, startups, or regulated industries.

Comprehensive private medical and dental cover through Bupa, plus 24/7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.
Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility.
Fertility support. £7,000 one-off payment, eligibility applies.
Learning & development. £700 per year for courses, books, memberships, conferences and more.
Home office budget of £500 one-off to set up a workspace you actually want to work in.
Recharge days after major milestones and busy periods so you can reset and come back strong.
Work from anywhere for up to 4 weeks per year, wherever the world takes you.
Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements.
Flexibility that works. A hybrid environment, with 3 days in the office.

Senior Solutions Engineer – Healthtech

Key skills