Communicate a clear sense of purpose that teams want to rally behind.
Maintain visibility across the groups and departments within your discipline.
Establish the client service model the whole team operates by, standardizing practices, cadences, and ways of working.
Own organic growth across the portfolio by spotting where we can deepen existing relationships.
Oversee the entire account function as the senior relationship owner.
Identify and pursue opportunities to win net-new clients.
Build and lead a first-class account team.
Lead how we integrate AI into account operations and client work.
Get things done through both formal and informal channels.
Learn quickly when facing new problems and experiment to find winning solutions.

18+ years managing and growing large-scale client business and global brand portfolios, primarily within a social-first or digital agency environment.
Deep fluency in social platforms, creator and influencer ecosystems, and community-driven brand building, plus a real command of social-first measurement.
8+ years managing at least 4 direct reports.
A proven track record of strong, lasting client relationships and leadership.
A real skill for pitching and winning new business.
Experience leading all client engagements: strategic guidance, thought leadership, integrated plans, staffing solutions, revenue forecasts, and oversight of day-to-day account operations.
Experience leading account planning across multiple clients and industries.
A "lead by example" approach that inspires and motivates cross-functional teams to produce outstanding work. You're someone people want to work with and learn from.
A strategic mind at your core, backed by strong analytical and critical thinking.
High standards and impeccable attention to detail across every deliverable.
A finger on the pulse of the latest industry trends, breakthrough creative, and emerging technology.

VP/SVP, Accounts

Key skills