Operational Resilience Analyst (Mid-level) – Project Focus

Role Overview

• Monitor the Operational Resilience project portfolio in a structured manner (Management).
• Consolidate and monitor status reports, schedules, milestones, risks and dependencies; ensure methodological adherence and governance.
• Implement and provide visibility to RAS/KRIs/KPIs, OKRs and health metrics; prepare technical assessments and executive reports with key messages to support decision-making.
• Support agile practices (Scrum/Kanban), ceremonies, capacity management and a culture of continuous improvement.
• Create and maintain dashboards (e.g., Power BI/Tableau) and support process automation.
• Standardize templates, rituals and artifacts; facilitate communication between areas and removal of impediments.
• Align the area roadmap with strategic priorities and support prioritization cycles and quarterly planning.
• Lead or provide methodological support to functional teams leading internal management projects.
• Actively participate in project planning and monitoring, always maintaining balance.
• Monitor project progress and collaborate with the team to suggest improvements to project action strategies during execution.
• Manage conflicts internally and across areas for projects that span multiple sectors.
• Lead multidisciplinary status meetings between teams.
• Strong communication skills and adaptability to critical environments.
• Contribute to the creation, standardization and evolution of project, program and portfolio management methodologies.
• Support the implementation and dissemination of frameworks, templates, rituals and tools.
• Act as a facilitator between the VMO and internal areas, promoting a governance culture and project excellence.
• Identify gaps and propose improvements to processes, flows and practices.
• Create training materials, guides and courses, and support professionals in adopting practices.
• Excellent knowledge and practical experience preparing plans that involve multiple, sometimes related, projects.
• Experience leading status meetings, executive presentations or reporting with middle management.
• Comfortable working across multifunctional teams, preferably related to finance.
• Strong communication skills, crisis (conflict) management and adaptability to critical environments.
• Strong systems thinking, organization, analytical mindset and results orientation when managing multiple projects.

Requirements

• Bachelor’s degree in Business Administration, Economics, Statistics, Engineering, IT, Actuarial Science or Law.
• Experience in non-financial risk management and/or PMO/VMO with a focus on non-financial risk (NFR)/resilience.
• Intermediate English.
• Practical knowledge of frameworks: ISO 31000, ISO 22301, ISO 27001, COBIT, NIST; familiarity with BIS/Basel principles.
• Basic knowledge of financial market regulations/regulators (e.g., SMA, CVM, SUSEP, ANBIMA).
• Ability to consolidate information, structure indicators (RAS/KRIs/KPIs) and communicate results in executive language.
• Organization, disciplined follow-up and autonomy to run governance routines.
• Habitual experience in following and leading activities across the full project lifecycle (initiation, planning, execution, monitoring and closure).
• Minimum of 2 years of experience as a Project Manager / Project Lead.
• Manage project schedules, scope, costs, risks, quality and communications.

Tech Stack

• Tableau

Benefits

• 14th and 15th fixed monthly salaries.
• Profit-sharing (based on seniority).
• Health and dental plans with no co‑payment.
• Well-being programs with Wellhub (formerly Gympass), nutrition, psychology, occupational health, massage, running group and local gym.
• Meal and food allowances with flexible allocation between cards (VA/VR), no co‑payment.
• Extended maternity and paternity leave.
• Childcare or nanny assistance for children up to 6 years and 11 months.
• Assistance for children with disabilities, no age limit.
• Life insurance.
• Private pension plan up to 8% of salary.
• Training platform – Sicredi Aprende, with a variety of courses.
• 40-hour workweek – using a time bank system.
• Remote work allowance (except for positions that are 100% on-site).