Define and execute the vision, roadmap, and operating model for the Genesys Cloud monetization platform, enabling scalable and consistent monetization across all products and services.
Establish platform standards, patterns, and requirements for usage collection, entitlement management, rating, billing, and reporting while serving as the primary advisor to product teams introducing new monetized capabilities.
Drive alignment across Product, Engineering, Finance, Pricing, Revenue Operations, and Business Systems teams to ensure monetization capabilities support current and future business models.
Partner deeply with engineering teams responsible for metering pipelines, event processing systems, entitlement services, rating engines, billing platforms, APIs, and downstream operational systems.
Champion accuracy, traceability, and auditability throughout the monetization lifecycle, ensuring usage and billing outcomes are trusted by customers, Finance, and executive leadership.

8+ years of product management experience, including significant experience with technical platform products, monetization systems, billing platforms, financial systems, infrastructure services, or other highly technical domains.
Demonstrated ability to work effectively with senior engineers and architects on complex distributed systems, data pipelines, APIs, and platform architectures.
Experience with one or more of the following: usage metering, billing systems, subscription management, entitlement management, pricing platforms, financial systems, revenue operations, or large-scale data processing platforms.
Strong systems-thinking skills with the ability to understand end-to-end workflows spanning customer-facing products, platform services, and back-office systems.
Proven ability to influence and drive alignment across multiple product and engineering organizations without direct authority.

Principal Product Manager, Usage & Billing

Key skills