Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions.
Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness.
Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base.
Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base.
Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians.
Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates.
Partner with Product and Marketing on events and campaigns to drive lead generation.
Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business.

5+ years in a commercial, GTM, or sales role in healthcare IT, clinical SaaS, or a related field.
Proven track record managing and growing a multi-million dollar global recurring revenue portfolio.
Experience designing and executing multi-region GTM strategies including renewals programs, sales enablement, partnerships and pricing.
Experience in working directly with customers and collaborating with sales teams
Strong analytical skills: market segmentation, commercial modeling, and KPI reporting.
Demonstrated ability to lead cross-functionally and influence without formal authority in a matrixed organization.
Excellent communication and customer presence.

Commercial Director

Key skills