Lead customer-centric product design across web and mobile
from early research through high-fidelity execution.
Apply design thinking and UX research to uncover insights, validate decisions, and improve the quality of customer experience.
Champion a collaborative and iterative approach, working closely with product managers, engineers, data analysts, and researchers.
Prototype and test rapidly, setting up your own user validation loops to refine solutions quickly.
Contribute to the design system: help define, document, and evolve scalable UI components and design patterns used across products and teams.
Mentor junior designers and contribute to the design culture through feedback, critique, and practice improvement.
Collaborate with exec-level stakeholders, clearly communicating design rationale and influencing product direction.
Measure the impact of your designs using both qualitative and quantitative data.

5–7+ years in Product/UX Design, preferably in consumer-facing or loyalty-driven environments.
Proven track record of rapid prototyping and running your own usability tests.
Experience working across product, engineering, and data functions in Agile environments.
Strong knowledge of WCAG and inclusive design standards.
Demonstrable experience in contributing to and scaling design systems across large product ecosystems.
Comfortable working across multiple platforms (iOS, Android, responsive web).
Familiarity with tools like Miro, Jira, and Aha! is a plus.

Senior Product Designer – FTC

Key skills