You will be the senior operating voice on the review team, working alongside our enterprise architects, engineers and specialists.
Your job is to turn what we find into clear, costed choices the board can decide on.
Review the current technology estate across stores, ecommerce, app, loyalty, customer service, supply chain, data, finance systems and core platforms.
Assess whether the current technology can support the business plan over the next three to five years.
Review home-built platforms and advise what should be kept, fixed, bought, replaced, retired or simplified.
Test whether the technology team structure is the right size and shape for the business.
Review technology spend and help identify where cost may be too high or not clearly linked to business value.
Challenge architecture, platform, supplier and build-versus-buy decisions.
Help turn technical findings into plain English messages for senior leaders.
Support the creation of a Board ready report, heatmap, roadmap and decision pack.
Work with specialists across engineering, cyber, data, supply chain technology, finance systems and organisation design.

Experience as a CTO, CIO, Technology Director, Chief Architect, VP Engineering, or senior technology adviser.
Strong experience in retail, ecommerce, omnichannel, consumer, hospitality, grocery, health retail, or another high volume customer facing sector.
Experience reviewing complex technology estates, not just delivering individual projects.
Good understanding of store systems, ecommerce platforms, mobile apps, loyalty, CRM, data platforms, APIs, cloud, integration, cyber, service operations and supplier management.
Ability to judge what should be built in-house and what should be bought from the market.
Ability to review technology team size, structure, capability, cost and delivery pace.
Ability to explain technical issues in clear, simple English to non-technical senior leaders.
Strong commercial judgement.
Availability to support proposal activity immediately, with potential delivery work over an eight week audit period.

Short-term, high impact advisory work.
Potential involvement in a Board level technology audit for a major UK business.
Flexible day rate associate model.
Clear role boundaries and defined workstream input.
Opportunity to work with a senior team across enterprise architecture, engineering, cyber, data, AI, supply chain and finance systems.
Work that is focused on real business decisions, not generic consulting slides.

Interim CTO / CIO Advisor – Retail & Omnichannel Technology

Key skills