Lead, coach, and develop the AI Adoption team
Own the enterprise AI education program
Run certification rails
Execute structured enterprise rollouts
Own the flagship enterprise Copilot enablement program
Build and run the distributed Champions Collective
Curate always-available, scaled self-service enablement
Track activation, certification, and sustained-usage metrics
Partner with the Accelerators team
Set and manage the operating rhythm of the Adoption team
Design and continuously improve cohort-based activation sprints
Recruit, enable, and recognize Champions
Define and maintain the adoption metrics framework
Collaborate with the Platforms team
Translate responsible AI principles and governance policy into accessible learning
Maintain awareness of evolving AI capabilities
Communicate the value of AI adoption

Minimum 7-10 years of overall work experience
4+ years in change management, learning and development, employee enablement, or technology adoption within a large or global enterprise
Demonstrated people-leadership experience
Proven track record designing and running enterprise-scale enablement, training, or adoption programs
Direct experience driving adoption of Microsoft 365 and Microsoft Copilot, or comparable enterprise SaaS platforms
Strong command of one-to-many, programmatic operating models
Practical fluency in generative AI capabilities, limitations, and responsible-use principles
Experience defining and tracking adoption metrics
Exceptional communication and influencing skills
Familiarity with enablement tooling such as ServiceNow
Comfort with ambiguity and a forward-looking mindset.

Manager, AI Adoption – Global

Key skills