Lead end-to-end delivery of complex IT projects and multiple concurrent projects
Define and manage project roadmaps, dependencies, and cross-functional alignment
Establish scalable project delivery frameworks, standards, and best practices
Drive requirements definition, facilitate workshops, and ensure alignment across stakeholders
Own risk management strategy, including identification, prioritization, mitigation, and escalation
Establish and lead governance structures (steering committees, executive reviews)
Deliver clear, concise reporting on project health, risks, and outcomes to senior leadership
Track and manage financials including forecasts, budgets, vendor spend, and ROI
Ensure accountability across stakeholders for deliverables and timelines
Lead relationships with system integrators, SaaS vendors, and implementation partners
Evaluate vendor performance, enforce contractual deliverables, and manage escalations
Oversee implementation strategies to ensure alignment with business needs and IT standards
Ensure operational readiness, documentation completeness, and smooth handoff to support teams
Develop and lead comprehensive change management strategies for large-scale initiatives
Coordinate communication plans, executive messaging, and stakeholder engagement
Oversee training programs, pilot initiatives, and enterprise rollout strategies
Define and manage hypercare and post-go-live support models

Degree in a related field (Business, Information Technology, or Project Management) and at least 7 years of experience in information technology project or program management
7 years of experience in business technology
Strong understanding of IT systems, lifecycle management, and vendor coordination
Excellent communication, organizational, and leadership skills
Proficiency in project management tools (e.g., Microsoft Project, Jira, Asana)
PMP, PMI-ACP, or similar certification is a plus
Experience in change management and process improvement
Ability to manage multiple projects simultaneously
Familiarity with Agile, Scrum, or Waterfall methodologies
Strong analytical and problem-solving abilities

Hybrid working environment
Team building and educational opportunities
Generous benefits package including robust health benefits and a 401(k)-company contribution
Unlimited PTO
RTD ECO pass or parking reimbursement
Competitive compensation, bonus, and an incentive plan

IT Project Manager

Key skills