About this role
Role Overview
- Oversees donor operations and supervises Operation Supervisor(s) and donor center staff during assigned shifts
- Maintains the ability to perform any/all tasks within the plasma center
- Creates employee schedules to accommodate donor cycles
- Determines the adequacy and adjusts inventory levels of all goods and supplies necessary for the operation
- Keeps Center Manager informed of any irregularities within the center
- Supports and executes daily operational plans to achieve center performance targets
- Monitors donor flow and proactively addresses delays or service issues
- Learns and maintains thorough familiarity and compliance with all state and federal regulations
- Supervises donor selection, plasma collection and all manufacturing records
- Submits timely and accurate reports as required by the Center Manager
- Participates in the onboarding, training, and cross-training of staff
Requirements
- High school diploma or GED
- Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer
- CPR Certified
- Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties
- Exceptional customer service skills
- Proficient in speaking and writing English, with legible handwriting
- Ability to work flexible scheduling to meet business needs
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities