Technical Program Manager – Enterprise Business Systems

Role Overview

• Lead complex technical programs across enterprise business systems, with a focus on finance, procurement, HR, planning, lease accounting, expense management, and related operational applications
• Serve as Scrum Master for delivery teams, facilitating sprint planning, daily standups, backlog refinement, retrospectives, and other Agile ceremonies
• Collaborate with cross-functional teams to define project scope, objectives, deliverables, dependencies, timelines, and delivery plans
• Develop, own, and maintain team roadmaps that align technology work with business priorities and strategic objectives
• Manage stakeholder relationships across business, technology, product, finance, procurement, HR, data, operations, and executive teams
• Provide transparent communication throughout the program lifecycle, including status reporting, risk updates, decision tracking, dependency management, and escalation support
• Coordinate delivery across multiple teams, systems, vendors, SaaS platforms, and integration workstreams
• Proactively identify, track, and mitigate risks, blockers, dependencies, and delivery issues
• Help teams make tradeoff decisions by balancing customer needs, business value, technical feasibility, system architecture, data impacts, and delivery constraints
• Lead technical and delivery discussions while ensuring business stakeholders have clear visibility into progress, decisions, impacts, and upcoming priorities
• Support project execution from kickoff through delivery, deployment, stabilization, and continuous improvement
• Partner with product owners and business stakeholders to refine priorities, backlog items, acceptance criteria, and release plans
• Ensure teams remain focused, organized, and accountable for delivery commitments
• Support continuous improvement of delivery processes, tools, Agile practices, reporting methods, and team operating models
• Represent multiple stakeholder perspectives and help identify issues or opportunities before they become delivery problems
• Maintain a high bar for quality, architecture, documentation, communication, and customer impact
• Help enterprise business systems teams maintain, integrate, and improve platforms that support critical financial, procurement, HR, planning, and operational processes

Requirements

• 8+ years of relevant experience in technical program management, software delivery, enterprise systems, fintech, or business applications environments
• Proven experience as a Technical Program Manager, Program Manager, Scrum Master, or similar role leading complex cross-functional technology initiatives
• Experience supporting enterprise business systems such as NetSuite, Coupa, Visual Lease, Concur, Workday Integrations, Adaptive, or comparable finance, procurement, HR, lease accounting, expense management, planning, or operational platforms
• Strong understanding of Agile methodologies, including Scrum or Kanban
• Experience serving as a Scrum Master, facilitating Agile ceremonies, and helping teams adhere to Agile principles and practices
• Ability to develop, own, and maintain team roadmaps aligned to business objectives
• Strong project planning, dependency management, risk management, and delivery tracking skills
• Ability to define project scope, objectives, milestones, deliverables, timelines, and success criteria
• Strong stakeholder management skills, with the ability to influence and collaborate across business, technical, product, data, and executive audiences
• Excellent executive communication, presentation, and status reporting skills
• Ability to move between technical discussions and high-level strategic planning
• Working understanding of enterprise SaaS architecture, integrations, data flows, system dependencies, and operational support considerations
• Ability to represent customer needs while balancing technical feasibility, business priorities, architecture quality, and delivery constraints
• Excellent multitasking, prioritization, organization, and follow-through skills
• Proactive, detail-oriented, and comfortable operating in a fast-paced environment
• Strong analytical, critical thinking, and problem-solving capabilities
• Excellent written and verbal communication skills
• Team-oriented, flexible, and able to adapt to changing priorities
• BA/BS in Computer Science, Engineering, Information Systems, Business, or equivalent relevant experience
• PMP, CSM, PMI-ACP, SAFe, or equivalent certification is a plus
• Fintech, financial systems, or enterprise business applications program experience is strongly preferred

Tech Stack

• PMP