Technical Program Manager – Okta Migration

Role Overview

• Lead the migration from a legacy Okta instance to the Compass Okta environment, including relationship, configuration, application, security, and operational transition workstreams
• Develop and manage the end-to-end migration plan, including scope, milestones, dependencies, risks, communications, cutover planning, and stabilization activities
• Coordinate detailed functional and technical plans across information security, infrastructure, application, product, technology operations, and business teams
• Identify cross-functional interdependencies and establish prioritization to minimize disruption to daily operations
• Track progress, drive accountability, resolve blockers, and ensure clear ownership across teams and workstreams
• Evaluate technical and security risks related to Okta configuration, integrations, application access, user lifecycle management, policies, and operational readiness
• Partner with security teams to ensure enterprise security controls, access policies, risk management expectations, and compliance needs are addressed throughout the migration
• Collaborate with infrastructure and cross-functional groups to ensure the migrated Okta environment is scalable, efficient, supportable, and aligned to enterprise architecture standards
• Manage communication with key stakeholders, including executive-level updates, team-level reporting, decision narratives, risk summaries, and issue escalation
• Use data, metrics, and well-written narratives to create clarity, support decision-making, and communicate program health
• Drive operational process improvements related to identity management, access administration, SaaS governance, support workflows, and technology operations
• Build SOPs and reusable operating procedures to standardize and scale post-migration technology operations
• Support full lifecycle program execution from kickoff through implementation, cutover, adoption, stabilization, and handoff
• Ensure migration plans account for business continuity, user impact, application dependencies, security posture, and long-term operational support
• Help Compass improve execution, efficiency, consistency, and governance across high-impact technical programs

Requirements

• 4+ years of Technical Program Management experience leading complex technical initiatives across multiple teams, managers, and stakeholder groups
• Previous experience program managing Okta migrations, consolidations, or identity platform transitions
• Technical understanding of Okta configuration, tenant migration planning, identity integrations, SSO, MFA, lifecycle management, groups, policies, applications, and access controls
• Experience working with or alongside information security teams
• Knowledge of enterprise security controls, identity and access management practices, risk management, and security governance
• Ability to manage the full program lifecycle, including planning, discovery, dependency mapping, execution, cutover, stabilization, and operational handoff
• Experience coordinating third-party SaaS implementations, platform migrations, or enterprise technology operations initiatives
• Strong project planning, roadmap management, dependency management, risk management, issue resolution, and delivery tracking skills
• Ability to evaluate technical risk and drive prioritization decisions that minimize operational disruption
• Strong executive communication skills, including written narratives, status reporting, metrics-driven updates, and decision support
• Ability to influence stakeholders and leadership through clear, data-driven communication
• Familiarity with modern software development practices and technologies, including containerization, microservices architecture, CI/CD, and cloud-based delivery models
• Knowledge of AWS and modern cloud architecture concepts
• Ability to create SOPs, standardize operational processes, and support continuous improvement across technology operations
• Strong analytical, organizational, and problem-solving skills
• Ability to move comfortably between technical details, security considerations, delivery execution, and high-level business impact
• BS/MS in Computer Science or a related field, or equivalent combination of education and relevant experience

Tech Stack

• AWS
• Cloud
• Microservices