Leading day-to-day management of TRR testing execution and results, plan creation and maintenance
Partner with FSC and BUs on DR ‘failures’ (testing or incident) to derive actionable plans for mitigation
Partnering with business units, Product Owners, and Business Continuity teams to align Critical Business Services (CBS) to applications and processes
Partner with product teams to resolve IT dependency mapping, documenting inconsistencies and associated risks
Have foundational technology experience (e.g., systems, cloud technologies, networking, security, storage)
Exhibits executive presence. Communicates clearly, concisely and impactfully to influence others; tailoring messaging to the audience.
Solve complicated problems, demonstrate confidence with unanticipated situations, and the ability to help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.
Participating in incident response and recovery activities, including on‑call and off‑hours support

10-15 years demonstrated ability & familiarity with a range of technology platforms & environments such as cloud services, open/distributed systems, and mainframe.
Experience collaborating across business units and products including third parties to analyze and test response capabilities.
You understand the interaction across the technology stack from an application, middleware, database, server, router, network, and storage devices.
Familiarity with data replication technologies and methods as well as cloud and hybrid cloud configurations and solutions.
Experience in Disaster Recovery, Business Continuity or Risk related programs.
Functional knowledge and experience with emergency response and crisis management (preferred).
Bachelor’s or Master’s Degree in Computer Information Systems, Engineering, Data Analytics or Risk Management Discipline.

Director, Resiliency Operations

Key skills